Privacy Policy
Last updated: 03/11/2025
Every Home Support Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
1. Who We Are
Every Home Support Ltd
Registered in England and Wales
Company number: 16634485
Registered address: Eldridge House, 104-108 Hounslow Rd TW14 0BY
Email: info@everyhomesupport.com
Phone: 07936929232
2. Information We Collect
We may collect and process the following types of personal data:
Contact information – such as your name, email address, phone number, and home or business address.
Service information – details about the cleaning services you request or receive.
Payment information – if applicable, we may collect necessary details to process payments securely.
Communication records – messages, feedback, or inquiries sent through our website, email, or social media.
Website usage data – such as IP address, browser type, and cookies (see Section 8).
3. How We Use Your Information
We use your personal data to:
Provide and manage our cleaning services.
Communicate with you about bookings, quotes, and updates.
Respond to your inquiries or feedback.
Manage our business operations (invoicing, scheduling, quality control).
Comply with legal and regulatory obligations.
Improve our website and customer experience.
4. Legal Basis for Processing
We process your data based on one or more of the following legal grounds:
Contract: to provide the cleaning services you requested.
Consent: when you have given us permission (e.g. for marketing).
Legal obligation: to comply with UK laws or regulations.
Legitimate interest: to improve our services and protect our business.
5. Sharing Your Information
We do not sell or rent your personal data.
We may share information only with:
Trusted third-party service providers (e.g. payment processors, IT support).
Legal or regulatory authorities if required by law.
All third parties are required to keep your data secure and use it only for agreed purposes.
6. Data Retention
We keep your personal data only as long as necessary for the purposes set out in this policy or to meet legal requirements. When no longer needed, your data will be securely deleted or anonymized.
7. Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data (subject to legal obligations).
Object to or restrict certain types of processing.
Withdraw consent at any time (for marketing or optional communications).
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
To exercise your rights, contact us at info@everyhomesupport.com
8. Cookies and Website Analytics
Our website may use cookies to enhance functionality and understand visitor behavior. You can manage or disable cookies in your browser settings.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Please check back regularly to stay informed.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
